Frequently Asked Questions

How soon will I see results?

Most customers notice visible improvements within 2–4 weeks of consistent use. For best results, use 3–5 times per week for 15–20 minutes per session.

Is it safe for sensitive skin?

Yes! Our LED mask uses clinically proven light therapy that is completely safe for all skin types, including sensitive skin. There are no UV rays and no heat involved.

How often should I use it?

We recommend 3–5 times per week, 15–20 minutes per session. Consistency is key to seeing the best results.

What does each color do?

• Red Light — Boosts collagen, reduces fine lines and wrinkles
• Blue Light — Kills acne-causing bacteria, clears breakouts
• Green Light — Fades dark spots, evens skin tone
• Yellow Light — Soothes redness and calms sensitive skin
• Purple Light — Deep repair and anti-aging combination
• Cyan Light — Reduces inflammation and puffiness
• White Light — Full spectrum skin rejuvenation

Do you ship across Canada?

Yes! We ship to all provinces and territories across Canada. Orders over $100 CAD qualify for free shipping.

What is your return policy?

We offer a 30-day money back guarantee. If you're not completely satisfied with your purchase, contact us within 30 days for a full refund, no questions asked.

How long does shipping take?

Standard shipping takes 7–14 business days. We'll send you a tracking number as soon as your order ships.

How do I contact customer support?

Email us at support@glowvault.ca and we'll respond within 24 hours.