30-Day Money Back Guarantee

At GlowVault, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we'll make it right.

How To Return

1. Email us at support@glowvault.ca within 30 days of receiving your order
2. Include your order number and reason for return
3. We'll send you return instructions within 24 hours
4. Once we receive your return, we'll process your refund within 3–5 business days

Return Conditions

• Items must be returned within 30 days of delivery
• Items must be in original condition with all accessories included
• Original packaging preferred but not required

Refund Process

Refunds are issued to your original payment method within 3–5 business days after we receive your return.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@glowvault.ca with photos and we'll send a replacement right away.

Questions?

Email us at support@glowvault.ca — we respond within 24 hours.